Refund Policy

1 RETURN ELIGIBILITY Items may be returned only if they are unused, unopened, and in original condition within the stated return period.

2 NON RETURNABLE ITEMS Certain products such as opened pet food, hygiene items, and perishable goods cannot be returned due to safety reasons.

3 REFUND PROCESS Once returned items are received and inspected, refunds will be processed using the original payment method where possible.

4 CUSTOMER RESPONSIBILITY Customers are responsible for return shipping costs unless the item received is faulty or incorrect.

5 REFUND APPROVAL Refunds are subject to approval after inspection. We reserve the right to reject returns that do not meet eligibility conditions.